Privacy Policy
Team Nexa Insurance Solutions
Team Nexa Insurance Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (goteamnexa.com), interact with our marketing, or communicate with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide
- Insurance-Related Information: Information relevant to insurance inquiries or applications
- Communication Data: Messages, emails, and text communications
- Technical Data: IP address, browser type, device information, and website usage data
- Marketing Interaction Data: Responses to advertisements, forms, and campaigns
How We Collect Information
We collect information through:
- Website forms and landing pages
- Online advertisements (Facebook, LinkedIn, Indeed, ZipRecruiter, and similar platforms)
- Email and SMS communications
- Third-party integrations and marketing tools
- Cookies and tracking technologies
How We Use Information
We use your information to:
- Provide insurance-related services and support
- Respond to inquiries and communicate with you
- Send updates, reminders, and relevant information
- Deliver marketing and recruiting communications
- Improve our website, services, and user experience
- Process transactions when applicable
SMS & Communications
By providing your phone number, you consent to receive text messages from Team Nexa Insurance Solutions. These messages may include:
- Appointment reminders
- Follow-ups regarding insurance inquiries
- Recruiting communications
- Service-related updates
SMS Terms:
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For assistance, reply HELP or contact us directly
- Consent to receive text messages is not a condition of purchase
Data Protection Commitment:
- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- We do not sell, rent, or share customer opt-in data for marketing purposes.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Sharing Policy
Team Nexa Insurance Solutions does not sell, rent, or share personal information for marketing or promotional purposes.
We may provide limited access to information only to service providers who assist in operating our business (such as CRM systems, payment processors, and email platforms). These providers are contractually required to protect your data and use it only for operational purposes.
Important:
- Lead data is never sold
- Lead data is never shared for promotional use
- SMS opt-in data is strictly protected and not used outside of required messaging services
Cookies & Tracking Technologies
We use cookies, tracking pixels, and similar technologies (including Facebook Pixel) to:
- Analyze website traffic
- Improve user experience
- Measure advertising performance
You can control cookie settings through your browser preferences.
Data Security Practices
We implement industry-standard security measures to protect your information, including:
- Secure data storage systems
- Encrypted communications where applicable
- Access controls and authentication procedures
While we take reasonable steps to protect your data, no system can be guaranteed 100% secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
- Maintain business records
When data is no longer needed, it is securely deleted or anonymized.
Third-Party Services
We use third-party platforms to support our operations, including:
- GoHighLevel for CRM, communication, and automation
- Stripe for payment processing
- Mailchimp for email communications
- Facebook Pixel for advertising analytics
These providers process data on our behalf and are required to maintain appropriate security standards.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
Opt-Out Instructions
- SMS: Reply OUT to unsubscribe
- Email: Click the unsubscribe link in any email
- Direct Contact: Contact us using the information below
Children’s Information
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
Team Nexa Insurance Solutions
80 Lady Court
Dover, DE 19901
Phone: 866-212-7124
Email: agentinfo@goteamnexa.com
Last Updated: April 19, 2026